Returns & Refunds

Last updated: November 13, 2026

This website does not sell the kit, so it cannot accept returns or issue refunds. Returns and refunds are handled by the seller. This is a summary of the seller’s published Returns & Refunds policy, read on November 12, 2026. The seller’s page controls if anything differs: ultradeala.com/legal/returns-cancellation.

Return window

30 days from receiving the order, for a damaged, defective or wrong item, or for a change of mind, subject to conditions.

Conditions

• Change of mind: the item must be unused and undamaged, in its original packaging, with all accessories.
• Opened health and personal-care items: the seller says items such as supplements, creams and beauty products cannot be returned unless they are defective or arrived damaged. Ask the seller whether a whitening kit that has been opened or used counts before you buy.
• Return shipping: you pay it, and the original shipping cost is not refunded.

How to request a return

1. Contact the seller within 30 days with your full name, email, order number and the reason. For damaged or defective items, attach clear photos.
2. Wait for approval, which the seller says usually takes up to 3 business days, and for the return form and address.
3. Send nothing without approval. Returns sent without approval or to another address cannot be processed.
4. Pack the item securely, include the return form and email the tracking number.

Refund timing

The seller says it can take up to 7 days to inspect a returned item, and approved refunds go to the original payment method and usually appear within 3 to 5 business days, depending on your bank.

Contact the seller through its contact form. This policy does not limit any rights you have under the law where you live.